Technical Support

Top FAQs

Please see if you can find an answer in our top FAQs below:

1. How do I go back to send more e-cards?

Go to your account to access your orders:
Your Orders

2. Have my e-cards been delivered?

Track the status of your e-card sends:
Delivery Reports

3. How do I get back in to my account?

If you are having problems accessing your account please reset your password by clicking ‘Forgotten Password’ here:
Reset Password

4. Why won‘t my credit card payment go through?

If you would like to pay by card instead of logging into PayPal and it is not being accepted – please use a card that isn’t currently, or hasn’t previously, been linked to a PayPal account.
View All FAQs


Our preferred method of contact is email. We aim to respond within 24 hours. Submit your support request by emailing us.

Or for anything else please contact.