Instructions

1. Creating a user account

First time user

Please make your first donation and you can then setup a password.

Make your first donation

Already donated?

Setup a password by entering the email address that you donated with here.

Setup a password

2. Signing in & password reset

To sign in

Sign in to your account here.

Sign in

To reset your password

Reset your account password here.

Reset Password

3. Sending an e-card

Sending

From your account go to Your Orders and you can send your e-cards anytime from there.

Go to Your Orders

How to send an e-card

1. Enter the email addresses of your recipients
2. Compose your Message
3. Add who it is From, and be sure to keep this short as it's part of the email subject line
4. Choose to include a photo or not

You can now Preview and Send your e-card.

Related FAQ: Sending e-cards

4. Sharing to WhatsApp

How to share an e-card to WhatsApp

1. Using your mobile device, go to your e-card order and click Share.

2. A link to share appears along with x2 icons below it. Click the WhatsApp icon.

3. You'll be taken to WhatsApp to share your e-card. Once shared, the e-card image appears along with a preview of your message that links to the full card online.

Sharing and using up e-card volumes

When you make your donation you are assigned a volume of e-cards to send or share. Every time you generate a new URL to share to WhatsApp you use up x1 of your volume of e-cards.

Related page: Share to WhatsApp eCards

5. Sharing to Messenger

How to share an e-card to Facebook Messenger

1. Using your mobile device, go to your e-card order and click Share.

2. A link to share appears along with x2 icons below it. Click the Messenger icon.

3. You'll be taken to Messenger to share your e-card. Once shared, the e-card image appears along with a preview of your message that links to the full card online.

Sharing and using up e-card volumes

Every time you generate a new URL to share to Messenger you use up x1 of your volume of e-cards.

6. Uploading an image

How to include an image

1. Select the check box next to Include a custom photo or image
2. Then select Choose File and upload your image from your device
3. Lastly click Upload

7. Viewing delivery reports

Accessing your e-card reports

1. In your account go to Your Orders
2. For the e-card order that you wish to track, select e-card report
3. View the delivery status of your e-card sends and shares

Related FAQ: Tracking delivery

8. Changing the e-card design

Update the e-card image that you send

1. From the send e-card page, select the 'Card' tab
2. Select a new design within the range available
3. When sending e-cards within that order, this new design will be sent

You can change the design as many times as you like when using your volume of e-cards. Enjoy!

Looking for more info?

Download one of our handy guidance PDFs below

Or find answers in our FAQ.

Guidance PDFs

User Guidance

Common questions answered about sending e-cards and user accounts

User PDF

Corporate Guidance

How it works for companies and the options you have as a corporate supporter

Corporate PDF

Charity Partner Guidance

Guidance and common questions about using the platform to fundraise

Charity Partner PDF

New Charity Enquiries

Your questions answered about registering and how it works for charities and nonprofits

New Charity PDF