FAQs
Onboarding Info
Pricing & Fees
How it Works for:
Individuals
Charities
Companies
We would appreciate if you did so that we can focus on our work and helping charities.
If you have already made a donation please include the email address that you used when donating with your enquiry. This is either your PayPal email username or the email input when paying by Debit or Credit card.
This will allow us to lookup your order or account and help you faster.
Email: support [at] dontsendmeacard.zendesk.com
We aim to reply within 24 hours.
Please note that because we require the purchase email address to lookup your order, it is more effective for you to contact us via the 'Help' button bottom right or by email.
Please submit a support request with your purchase email. If you prefer to call us you can but please note that we can typically answer your questions faster by email. Tel: +44 (0) 1392 719757.
How it works for companies and the options you have as a corporate supporter
Guidance and common questions about using the platform to fundraise
Your questions answered about registering and how it works for charities and nonprofits
We strive to offer the best experience possible.
Submit Technical Support Enquiry